Work with us
Expert advice. Practical solutions.
We help you tackle financial abuse and reduce unintended harm through safer design.
We provide consulting and advisory services.
We advise businesses, industry associations, government agencies and regulators on how everyday products, services and systems are misused by domestic abusers – and how to close the loopholes.
Our clients come to us when they:
• Are worried about getting it wrong with customers experiencing vulnerability
• Feel regulatory, media or community pressure
• Want to act, but don’t know where to start
• Want to lead the conversation and turn safer design into commercial advantage.
Using our financial safety by design™ framework, we help you identify risk, prioritise action and embed practical safeguards – no matter your starting point.
From executive briefings and research to baseline assessments and implementation roadmaps, we provide structured, practical support that moves you from insight to action.
Whether you’re taking your first step or are ready to lead your sector, we help you decide what to do next.
Start here.
Financial Safety Score™
Are your products and services safe for customers in unsafe situations?
The Financial Safety Score™ is a free, confidential assessment that helps leaders identify common blind spots across products, services, customer interactions and workplace practices.
We’ll help you understand:
• Where risk can hide
• What you’re already doing well
• Where the gaps are
• What to do next
Build capability.
Financial safety by design™ lab
Our financial safety by design™ lab is designed to meet you where you’re at – whether you’re just starting to explore how your organisation can respond to domestic and financial abuse, you want to learn more about safer design to prevent the weaponisation of everyday products and services, or you’re ready to lead your industry.
Our programs offer a practical training for teams who want to understand the risks of domestic and financial abuse – and need the tools, skills and confidence to apply financial safety by design™ in practice.
We help you:
- Test product design through targeted assessments, misuse journey mapping, perpetrator personas and red-teaming
- Build shared awareness of domestic and financial abuse through focused executive briefings webinars and workshops
- Develop safety by design policies and guidelines, and review your customer vulnerability approach.
The lab includes programs that can standalone or be delivered in phases:
- Designed to Disrupt® virtual masterclass. A practical one-hour session introducing financial safety by design™ and how leading organisations are applying it across banking, insurance, essential services, telecommunications and government.
- Design like a domestic abuser™. A confidential three-hour workshop and AI-assited simulation for cross functional teams to identify how your products, services and systems could be exploited to cause harm – and opportunities to close the loopholes. FIND OUT MORE HERE.
- Maturity assessment. A structured review of your current approach across customers, employees, products, governance and community impact, helping you to identify strengths, gaps and opportunities to strengthen your response.
- Strategy workshop. A facilitated workshop to establish a shared ambition, identify priorities and develop a practical roadmap for action across your organisation.
Partner with us.
Advisory and consulting
For organisations requiring deeper analysis, tailored advice or strategic support.
Our consulting work includes:
- Stakeholder research and structured interviews
- Strategic advisory to product, risk and policy teams
- Equity by design analysis to identify commercial opportunities
- White papers and evidence-based thought leadership
- Industry association guideline development
- Executive and Board briefings.
Engagements are scoped to your context and risk profile, and designed to operate within complex governance, regulatory and delivery environments.
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