13 Australian banks publish financial abuse terms and conditions
13 Australian banks have now published new terms and conditions that make it clear financial abuse is unacceptable customer behaviour which may result in account suspension or closure. “Tens of millions of customers have been told banks won’t condone disrespectful and controlling behaviour, and they’ll change their practices to explicitly forbid it,” Designed to DisruptTM […]
Reimagine insurance for financial safety: report
A new report released today by the Centre for Women’s Economic Safety calls for general insurers to disrupt domestic violence in Australia by redesigning products to prevent financial abuse. The second Designed to DisruptTM report authored by Catherine Fitzpatrick makes 19 recommendations and calls for: All general insurers to close loopholes that enable perpetrators to […]
Australian banks act to protect customers from financial abuse
A new report released today from the Centre for Women’s Economic Safety (CWES) shows 13 Australian banks have changed customer contracts to prohibit financial abuse. Rebecca Glenn, CEO of the Centre for Women’s Economic Safety, says the moves implement a key recommendation of Designed to Disrupt, released last year as a blueprint for the banking […]
Reimagine banking products to enhance financial safety: report
A new report released today by the Centre for Women’s Economic Safety calls for banks to disrupt domestic violence in Australia by redesigning products to prevent financial abuse. Designed to DisruptTM makes a series of recommendations for banks to make it harder for perpetrators to use financial abuse as a tactic of coercive control. Authored […]